Our Reviews

We love hearing from our clients. Please feel free to leave us a review and tell us how we are doing.

Reviews From Areas We Serve in Washington DC

Your Restoration Experts in the Washington Metropolitan Area

Here at Restoration 1 of Washington DC, we truly value the feedback we receive from our customers. As we work with you to restore your property, you become more than a customer to us. We want to hear about your experience!

Your review also helps others who are dealing with the same problem you just faced. Whether you have feedback, criticism, or praise, we welcome it all. We are always using your feedback to improve and identify ways we can better serve our customers. 

We Raise the Bar

You have the right to choose any restoration company you feel will provide the best service and results for your property. At Restoration 1 of Washington DC, we know that your satisfaction goes beyond just the quality of the work, but also in the experience that you have with our team. 

We strive to deliver personalized and dedicated support throughout your time working with us. Our highest priority is getting your property and your life back to normal as soon as possible. 

You deserve the best. Call Restoration 1 of Washington DC today for exceptional and prompt service.  

Scott Ressler

We had some water damage in our basement from the recent flooding in DC, and Michael came highly recommended by a friend. He was able to come out the same day, and made a thorough, professional, and friendly assessment and plan. His price was fair, and all the work was done on time by a great team - they were even able to save our rug!

We'll be recommending Michael and Restoration 1 of Washington DC to everyone we know. They were able to make a bad situation in our home right again, and were a total pleasure to work with.

Adrienne Jackson

Restoration 1 is a great emergency response company. Jerrell put my mind at ease during a very trying time and teammates as well Ted and Daquan. They are very professional and dependable. They took care of my needs very quickly and they were very responsive and reliable. I would recommend this company and their A team. Thank you guys it was a true pleasure having you in my home.

Jamal McClain

I just bought a house and had mold from water damage underneath two sinks. I talked to Mike and setup an appointment with Jerrel. Jerrel came checked out the areas and told me options for cleanup. The explanation of each option as well as the outcome of each was helpful in making my decision. He and another worker came back and got my two areas addressed in short order. They were efficient, kept my area clean and all for a reasonable price. If ever needed, I will use Restoration 1 again.

Deidre Charles

We had mold growth at the bottom of the door frame to our basement's walkout that was slowing creeping up the corners. There was also mold in a similar location in the basement of the adjacent property which we also owned. I called a couple of mold remediation companies including Restoration 1. The quotes were similar but we went with Restoration 1 because they could accommodate us quickly. They finished the work today and I am more than satisfied.

JB

I had some serious water damage at my business including black mold. Restoration 1 did an amazing job dealing with the cleanup. From the owner Mike reassuring me they can handle swiftly and efficiently, to Jarrell coming out and thoroughly assessing the damage and next steps, to Ted coming out and doing the work, I was beyond satisfied. Not only was everything taken care of, I had NO cleanup after they left. They did everything from start to finish. Restoration 1 took a stressful situation and turned it into handled. Use them! You won't regret it.

Angela King

They were quick to respond after my insurance approved. They were the only one willing to give me a REAL statement of work. Thank you.

Ken B.

Benji, David and Daquan were very professional and knowledgeable about the process and were able to get rid of the smell and Mold that was in my home. Very professional even came back to cover the dust from mitigation and clean left over dust. There was a mistake that happened during the process but will be fixed by the company. Thank you!

Ryan

Ted came to my house today to remove wet carpet, drywall, and flooring. He was very professional, knowledgeable, diligent, hard working, and very personable. He answered all my questions, did an amazing job disinfecting and recording the area and progress. I can only hope other customers have the pleasure to work with this man. His helper was also very diligent, respectful, and hard working.